Introduced configurable timeouts and fallback instructions for long-running tasks like bookings. Set project_attributes_setting_waiting_mode_timeout to define the maximum seconds the agent waits before triggering the fallback (set this slightly higher than your typical third-party response time), and configure project_attributes_setting_waiting_mode_fallback_instruction to control what the agent says or does when the timeout is exceeded. During waiting mode, agents can still answer unrelated questions without confirming availability until they receive actual results.

Added the ability to control how agents communicate pricing information. Configure project_representative_agent_providing_prices_explicit_constraint to define explicit instructions for pricing disclosure, such as always mentioning that actual prices may differ.