Newo.ai

Get support, consult the glossary and other reference materials to understand platform terminology.

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Fix an agent that hallucinates, enters the wrong flow, or ignores what the user asked for.

Troubleshoot issues with Intent Types, Scenario, and Procedures

Diagnose problems caused by missing or misconfigured backend attributes.

Troubleshoot issues with attributes (backend configuration)

Fix steps where an SMS, booking, or other action never fires because a code phrase is missing.

Troubleshoot issues with code-phrases (action triggers)

Diagnose and fix an AI Employee that has stopped replying to Instagram messages.

Troubleshoot ManyChat Instagram integration failures

Troubleshooting

Report a Builder problem with the information support needs to reproduce and fix it.

Report a platform problem/issue

Support

See what changed in September 2026: billing in the Portal, Organizations pages, call handling, new settings and fixes.

September 2026 release notes

Release Notes

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

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