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Documentation changelog

Updated this week

January 2026

  • 2026-01-12: Created guide for creating a new project.

  • 2026-01-13: Created guide to create a partner account for linking customers.

  • 2026-01-14: Updated knowledge base structure for easier topic categorization.

  • 2026-01-15: Updated manual AKB context topic to include a reference to the newer automatic AKB append feature.

  • 2026-01-15: Created AKB text and website append feature documentation.

  • 2026-01-15: Created documentation for returning caller greeting customization.

  • 2026-01-15: Created documentation for outbound voicemail detection behavior.

  • 2026-01-19: Updated roles and permissions documentation with the latest roles.

  • 2026-01-19: Updated multi-location documentation to include new examples for booking flows.

  • 2026-01-19: Remove the delay tasks feature in outbound documentation as it is no longer supported.

  • 2026-01-20: Create guide for Clover integration.

  • 2026-01-21: Created guide for Kommo integration.

  • 2026-01-22: Added guide for creating and updating projects in the Builder.

  • 2026-01-22: Created documentation for ZIP code validation.

  • 2026-01-22: Created documentation for chat message formatting style.

  • 2026-01-22: Created documentation for technical owner alerts.

  • 2026-01-22: Created documentation for outbound caller via a CSV.

December 2025

  • 2025-12-15: Created guide for agent creation and payment link management.

  • 2025-12-19: (Developers only) Created documentation for event subscription interrupt modes and action handling.

  • 2025-12-19: Created documentation for call transfer attributes.

  • 2025-12-21: Created SMS to user attributes documentation.

  • 2025-12-22: Created email to user attributes documentation.

  • 2025-12-22: Updated Cal.com integration documentation.

  • 2025-12-29: Updated Lead Nurture docs to include more examples and configuration steps.

  • 2025-12-29: Updated NAF available tooling to include the latest developments.

  • 2025-12-29: Included a new section in the Phonetic article to point to the visible attribute.

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