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This guide explains how to connect Telegram to your AI Employee using a Telegram Bot. Once configured, customers can message your Telegram bot and receive responses from your AI Employee.

A Telegram account (mobile, desktop, or web).

An existing AI Employee with a published Flow.

- A Telegram account (mobile, desktop, or web).
- An existing AI Employee with a published Flow.

Open Telegram and search for <code>BotFather</code> in the search field.

Click BotFather and click Start.

Enter a display name for your bot (e.g., <code>Mike</code>).

Enter a unique username for your bot. The username must end in <code>bot</code> and be a single word (e.g., <code>newo_bot</code>).

Copy the HTTP API token to your clipboard. You can also access your bot at <code>t.me/[bot_username]</code>.

1. Open Telegram and search for <code>BotFather</code> in the search field.
2. Click BotFather and click Start.
3. Send the message <code>/newbot</code>.
4. Enter a display name for your bot (e.g., <code>Mike</code>).
5. Enter a unique username for your bot. The username must end in <code>bot</code> and be a single word (e.g., <code>newo_bot</code>).
6. Copy the HTTP API token to your clipboard. You can also access your bot at <code>t.me/[bot_username]</code>.

The bot username must be globally unique across Telegram. If the username is already taken, BotFather will ask you to choose a different one.

Navigate to the Integrations page and click the plus icon on the Telegram Integration item.

Fill in the Title and Idn fields (e.g., <code>telegram_connector</code> for both).

Paste the HTTP API token into the Telegram API Token field.

Select the AI Employee you want to respond to Telegram messages.

1. Navigate to the Integrations page and click the plus icon on the Telegram Integration item.
2. Fill in the Title and Idn fields (e.g., <code>telegram_connector</code> for both).
3. Paste the HTTP API token into the Telegram API Token field.
4. Select the AI Employee you want to respond to Telegram messages.
5. Click Save.

Click the three dots icon next to the connector you created.

1. Click the three dots icon next to the connector you created.
2. Click Run.

Navigate to the Flow of the AI Employee you selected when creating the connector.

Click the plus icon next to the Event Subscription section on the left-side panel.

Event Idn: Select <code>user_message</code> from the dropdown.

Integration: Select <code>telegram</code> from the dropdown.

Connector: Select <code>telegram_connector</code> from the dropdown.

Skill selector: Select <code>skill_idn</code> from the dropdown.

Skill name: Select the main Skill of your AI Employee.

Optionally, add an Event description to identify this event subscription in complex Flows.

1. Navigate to the Flow of the AI Employee you selected when creating the connector.
2. Click the plus icon next to the Event Subscription section on the left-side panel.
3. Set the following fields:
4. Event Idn: Select <code>user_message</code> from the dropdown.
5. Integration: Select <code>telegram</code> from the dropdown.
6. Connector: Select <code>telegram_connector</code> from the dropdown.
7. Skill selector: Select <code>skill_idn</code> from the dropdown.
8. Skill name: Select the main Skill of your AI Employee.
9. Optionally, add an Event description to identify this event subscription in complex Flows.
10. Click Create.

Click Save and Publish in the top-right corner of the Flow Builder.

Open your Telegram bot and click Start.

Send a message. Your AI Employee should respond.

1. Click Save and Publish in the top-right corner of the Flow Builder.
2. Open your Telegram bot and click Start.
3. Send a message. Your AI Employee should respond.

Telegram integration

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Telegram integration

Prerequisites

Create a Telegram bot

Create a Telegram connector

Enable the Telegram connector

Create an event subscription

Test the integration