Skip to main content

Incorrect industry categorization

Updated this week

Use this guide to correctly set an AI Employee’s industry if the 1-Click Builder miscategorizes it.

The Industry of an AI Employee determines the AI's baseline instructions, including industry-specific corner cases.

WARNING

Do not change the Industry attribute after the AI Employee has been created. Changing it can cause incorrect behavior or inaccurate responses. If the industry is wrong, create a new AI Employee with the correct industry using the URL method below.

Where to check the industry

  • During creation: The industry field is shown during the creation of your AI Employee.

  • After creation: In the Portal, go to Settings → use the Search field to find the "Industry" attribute.

Force create a new agent in a specific industry (URL method)

Use this method when the 1-Click Builder misclassifies the industry (e.g., creates a sales_industry agent when you need restaurant_industry). This creates a new AI Employee with the specified industry.

How it works

  1. Open the 1-Click Builder URL with the industry query parameter, replacing the value with one of the supported industries (exact lowercase with underscores):

    https://agent.newo.ai/creator?industry=your_supported_industry_here

    Only the following industries are currently supported with this method. Values must be lowercase and use underscores exactly as shown:

    • catering_industry

    • cleaning_industry

    • dental_industry

    • home_service_industry

    • hospitality_industry

    • restaurant_industry

    • sales_industry

    For example:

    https://agent.newo.ai/creator?industry=restaurant_industry https://agent.newo.ai/creator?industry=sales_industry

  2. Once you have entered the correct URL, continue as normal by entering the business website or searching for them on Google Maps.

  3. Complete the 1-Click Builder flow and confirm the correct industry has been allocated.

What if my industry isn't listed?

If the exact industry isn’t listed among the supported types, select sales_industry. This is appropriate for most general businesses focused on lead capture, inbound sales, or appointment setting where a more specific vertical model is not available.

Examples of suitable sales_industry use:

  • Local retailers without a dedicated vertical model.

  • Professional services where sales conversations dominate (e.g., consulting).

  • B2B companies needing general qualification and routing.

Did this answer your question?