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Newo Chat Integration (MyWebsite Now)

Add the Newo Chat widget to an IONOS MyWebsite Now site, including privacy consent and publishing.

Integrate Newo chat into your IONOS MyWebsite Now site by following the instructions below.

Prepare Your Website

  1. Log in to your IONOS account.

    The IONOS account login page

  2. Click Websites & Stores, then select your MyWebsite Now contract.

    The Websites & Stores section with the MyWebsite Now contract listed

  3. Click Edit Website to launch the editor.

The Edit Website button on the MyWebsite Now contract

Insert the Web Chat Code

  1. In the editor, navigate to Settings.

    The Settings menu in the MyWebsite Now editor

  2. Select Custom Head Code and paste the Newo Chat code snippet into the Head HTML Code field.

The Custom Head Code panel with the Newo Chat snippet pasted into the Head HTML Code field

Configure Consent

  1. Under Privacy Consent, click the dropdown and click New if a privacy consent hasn't been created yet. Else, select your preferred privacy consent.

    The Privacy Consent dropdown with the New option

  2. In the pop-up, add a Name and Description, then click Done.

    The privacy consent pop-up with the Name and Description fields

  3. Click Save.

The Save button in the privacy consent settings

Publish Your Changes and Test

  1. Publish the site:

  2. If publishing for the first time, click Content → Publish.

  3. If already live, click Re-Publish.

    The Content menu showing the Publish and Re-Publish options

  4. Click View Website to preview your updated site.

    The View Website button in the editor

  5. On the live site, confirm the web chat icon appears in the bottom-right corner and that the chat works.

The published site with the Newo Chat icon in the bottom-right corner
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