Payment history

The Billing page keeps a record of every payment on your account, the status of each, and a breakdown of what you were billed for a given period. This article explains how to read your payment history and what each payment's details show.

The Payment history card lists your recent payments, most recent first. Each row shows three things:

Select View All to open a side panel with the full list, headed by a count such as Showing 11 of 11. The panel adds a short label to every row describing what the payment was for — for example Payment for Invoice, Subscription creation, or Subscription update. Those labels appear only in the panel, not on the card.

If you have never been charged, the card reads No payments yet.

Select any payment — in the card or the side panel — to open its Payment Details, which shows:

This lets you tie a past charge back to the usage that produced it. For how units are counted, see Understand units and usage.

A failed charge is retried automatically, and each attempt gets its own row. Several Failed rows on the same date for the same amount are repeated attempts at one charge, not several separate charges — you have not been billed multiple times.

The run ends with a Paid row for that amount once an attempt succeeds.

Update your payment method — see Manage your payment methods. Retries continue automatically, and once a charge succeeds and a valid card is on file, a limited or blocked AI Employee is restored on its own.

For what happens to your AI Employee while a payment is unresolved, see What happens if a payment fails.