These attributes are unique to the Cleaning industry and control service scheduling options, geographic availability, and appointment links. They appear in the Attributes tab when a customer project is set to the Cleaning industry.
Knowledge base
Cleaning frequency
IDN:project_attributes_cleaning_frequency
The types of cleaning schedules the service provides and those it does not offer. Format this value as a list.
Example:
- **Offering:** - One-time cleaning (OTC): "Our One-time only cleans are normally $75 per hour per person, and our office has a 2-hour minimum for $300." - Weekly - Every 2 Weeks or BiWeekly - Every 4 Weeks - **Not Offering:** - Monthly: not offering, but may relay a message to the manager for a special request. - Every 3 Weeks - Other options
Products & services - area served
IDN:project_attributes_products_and_services_served_area
This information is used to determine the geographic availability of the service.
Example 1:
We deliver within a 50-mile radius from 335 University Ave, Palo Alto, CA, 94301.
Example 2:
We provide services in these cities: - Palo Alto, CA - Mountain View, CA - Los Altos, CA
Products & services - ZIP codes served
IDN:project_attributes_products_and_services_served_zip_codes
A JSON array containing the ZIP codes where services are available. The agent uses this list to validate service availability based on the customer's location.
ZIP codes can be specified as an explicit list, using intervals (ranges), or using wildcard patterns.
Matching rules:
Normalization: Matching is case-insensitive and ignores spaces (e.g., "sw1a 1aa" matches "SW1A1AA").
Intervals: Ranges (e.g., "94000-94999") are supported only for numeric ZIP codes. Alphanumeric ranges (e.g., UK/Canada postal codes) are not supported via intervals; use patterns or explicit lists for them.
Patterns: Use
*as a wildcard (e.g., "SW1*").
Example:
["94020", "94201", "94301-94309", "950**", "SW1A*"]
For more details, see Configure ZIP code validation for service areas.
Agent behavior
Cleaning appointment link (URL)
IDN:project_attributes_cleaning_appointment_url
The URL used to provide the user with a valid link for scheduling an appointment.
Cleaning estimate link (URL)
IDN:project_attributes_cleaning_estimate_url
A link to a form where the user can request a cleaning service estimate.